Primal Pro Series Custom Rigs
Primal Pro Series Custom Rigs
Technical Specifications
Primal Pro Series Custom Rigs
Primal Pro Series Custom Rigs
Get a custom quote
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Make 3 payments of £0. No fees
FAQs
FAQs
Our shipping details and finance/leasing information is below.
We offer warranty, extended warranty, and product aftercare including servicing.
For full information on any of our services, or any of our products including dimensions and customisation, please call 0808 239 2751 or email our sales team at sales@primalstrength.com.
FINANCE & LEASING SUPPORT
FINANCE & LEASING SUPPORT
Finance and leasing options available.
Please call 0808 239 2751 or email our sales team at sales@primalstrength.com so we can forge a solution for you.
SHIPPING & RETURNS
SHIPPING & RETURNS
Shipping
Expect standard delivery within 3-7 business days.
For Express Delivery order before 3pm for delivery within 48 hours.
Express Delivery only available on selected products and subject to availability. Friday after 3pm, Saturday and Sunday orders will normally be delivered on a Tuesday.
One Man Pallet Delivery occurs within 3-7 business days,
Monday-Friday, 7am-6pm; assistance recommended for larger or heavy items. Please note Primal Strength advise against one man delivery for larger or heavy orders.
Parcel deliveries require a signature.
Installations
For installation quotes, contact our sales team at 0808 239
2751.
Installations are typically two-person services, scheduled in advance, and completed within 7-10 days.
For commercial gyms/studios, discuss delivery and
installation options with the sales team.
Email: sales@primalstrength.com,
Call: 0808 239 2751.
Delivery times may vary during busy periods; call to confirm lead times for quicker or dated deliveries.
Returns and Refunds
Your statutory right to cancel
Under Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, you have the right to cancel most domestic products purchased from us using distance means and receive a full refund within 14 days of delivery. We must be notified of your intention to cancel in writing or email and the cost to return the goods will be the responsibility of the customer. Please note any items that are clearly personalised or made specifically to the consumer’s specifications are exempt from these regulations. We also reserve the right to make a deduction from refunding the full purchase price if we believe (on examination of the returned goods) that they exhibit use (including self-assembly and attempts at disassembly). The amount of deduction will be based on the extent of the diminishment in the goods value.
Under the terms of the aforementioned Regulations you have the right to cancel any service (purchased using distance means) we offer and seek a full refund within 14 days beginning the day after the contract is concluded.
However, by you agreeing that we commence carrying out this service before this cancellation period has expired, Primal Strength wish to inform you (the consumer) in writing that you will not be able to cancel this contract of service under the regulations once the performance of the installation service has been completed.
We will ask you to sign a form to this effect immediately prior to installation. Please note this does not negate your rights to have any incomplete or faulty workmanship corrected by us. Consequently, you will not be eligible for any refund in relation to any specific charges we have made for the installation of these goods.
Further Goods Cancellation Policy
If goods have been dispatched, we also offer customers the opportunity to return goods beyond 14 days but no later than 30 days of receipt of your goods. In cases such as this the following conditions will apply. The cost of postage, packaging and insurance to return the goods will be borne by the customer and goods must be received by us in perfect condition and in their original packaging. The cost of delivering the goods will be deducted from any refund. There may be a re-stocking charge. If goods are not received back in perfect condition and in their original packaging, Primal Strength reserve the right not to accept the goods at our warehouse and/or not to issue a refund or credit. Any costs to redeliver the goods will be payable in advance by the customer. If the goods have been removed from their original packaging or assembled, your option to cancel may be forfeited.
Our Standard 14 to 30 day online return options apply to goods purchased for domestic use only. These options do not apply to equipment purchased for use by a business, commercial equipment, or for any ‘special order’ items. Special order items, are goods that are not normally stocked by Primal Strength and have had to be ordered specifically for a customer. Custom designs are excluded. These options also do not apply to Mail Order Returns/Ex Display Models are classed as ‘one off’ ‘special order’ items, and as such are not covered by our standard 14 to 30 day online return option. Any free gifts or promotional items received with your order must be returned if an order is cancelled, if not returned these may be charged at the RRP value.
Please note: our couriers do not collect any unpackaged goods.
PayPal Refunds
Please note as of the 5th March 2020 all Paypal Refunds will exclude the transaction fee.
All order cancellations or returns must be notified to us by e-mail or by writing to our head office only. If you wish to cancel or return goods, please e-mail directors@primalstrength.com at the address below and we will issue a Return Authorisation Number. Goods must be returned to us within 7 days of receipt of the unique Primal Strength RAN being given.
No cancellation of order will be accepted after 30 days from delivery of goods.
Technical Specifications
Gyms featuring this product
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The Holistic Gym - Designed by Primal
The Holistic Gym is a testament to the power of collaboration between fitness trainers and innovative gym equipment providers. With a strong emphasis on creating a welcoming community atmosphere and promoting holistic well-being, The Holistic Gym partnered with Primal to design an exceptional fitness facility.
The Holistic Gym - Designed by Primal
The Holistic Gym is a testament to the power of collaboration between fitness trainers and innovative gym equipment providers. With a strong emphasis on creating a welcoming community atmosphere and promoting holistic well-being, The Holistic Gym partnered with Primal to design an exceptional fitness facility.
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Evolution Fitness
At Primal, we take pride in our commitment to helping businesses and communities achieve their strength and fitness goals. Recently, we had the privilege of collaborating with Evolution Fitness to turn an old electrical goods store into a stunning training facility for the local community.
Evolution Fitness
At Primal, we take pride in our commitment to helping businesses and communities achieve their strength and fitness goals. Recently, we had the privilege of collaborating with Evolution Fitness to turn an old electrical goods store into a stunning training facility for the local community.
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Xceed Glasgow
Ryan Atkin, a passionate personal trainer with a vision to empower women through strength training, embarked on the journey of opening his dream gym, Xceed Glasgow. To bring his vision to life, Ryan chose to partner with PRIMAL, having used our equipment for many years.
Xceed Glasgow
Ryan Atkin, a passionate personal trainer with a vision to empower women through strength training, embarked on the journey of opening his dream gym, Xceed Glasgow. To bring his vision to life, Ryan chose to partner with PRIMAL, having used our equipment for many years.
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SCULPT Ashington. Designed by Primal.
Sculpting Success: The Latest Fitness Facility from Adam Collard – Powered by PRIMAL PRIMAL, have continued to grow their partnership with fitness enthusiast and television personality Adam Collard to launch his second fitness centre in the north-east. Adam Collard's fitness vision comes to life with Sculpt Ashington, a dynamic space designed to elevate fitness experiences through innovation, premium strength equipment, and expert training.
SCULPT Ashington. Designed by Primal.
Sculpting Success: The Latest Fitness Facility from Adam Collard – Powered by PRIMAL PRIMAL, have continued to grow their partnership with fitness enthusiast and television personality Adam Collard to launch his second fitness centre in the north-east. Adam Collard's fitness vision comes to life with Sculpt Ashington, a dynamic space designed to elevate fitness experiences through innovation, premium strength equipment, and expert training.
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Novo Gym
London's fitness scene just got a major upgrade with the arrival of PRIMAL. With PRIMAL's expertise and commitment to excellence, combined with Novo's innovative training model, this impressive facility is...
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PRIMAL Powers Burnley F.C. with New Performance Centre
Burnley F.C'.s triumphant Championship title win and subsequent promotion to the topflight for the 23/24 season have ignited excitement among football fans. To ensure the team's success in the Premier...
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THE WORLD’S STRONGEST – POWERED BY PRIMAL
Led by their mantra of ‘leave a legacy’’ Tom & Luke were keen to lay the foundations for future strong men and women and provide a place in the community for people of all ages and abilities to discover the benefits of training. A vision PRIMAL share as we seek to equip everybody to discover their true potential.
THE WORLD’S STRONGEST – POWERED BY PRIMAL
Led by their mantra of ‘leave a legacy’’ Tom & Luke were keen to lay the foundations for future strong men and women and provide a place in the community for people of all ages and abilities to discover the benefits of training. A vision PRIMAL share as we seek to equip everybody to discover their true potential.
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St M's Gym
St M’s Gym St M’s gym in Twickenham London is a small independent gym focused on providing a beautiful gym for the local community to train no matter their age, ability, or experience. Their owner, Jubi wanted to create an ‘aesthetically pleasing’ space that would provide clients with training from expert coaches ensuring clients receive quality training and guidance.
St M's Gym
St M’s Gym St M’s gym in Twickenham London is a small independent gym focused on providing a beautiful gym for the local community to train no matter their age, ability, or experience. Their owner, Jubi wanted to create an ‘aesthetically pleasing’ space that would provide clients with training from expert coaches ensuring clients receive quality training and guidance.
2 minute read Read more
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